By creating an account, using or paying the applicable subscription fee; the Involo Teknoloji ve Pazarlama Çözümleri A.Ş. (“inVolo”,“we”,“us” ) mobile or web application (“Service”, “Platform”), you (“User”) agree to be bound by these Terms of Service (“Terms”). If you do not agree, you may not access or use the Service.
These Terms set out:
The rights and responsibilities of Users,
The conditions under which the Service may be accessed and used, and
The rules applicable to the relationship between Users and inVolo.
By using the Service, you confirm that you have read, understood, and accepted these Terms in their entirety.
The most up-to-date version of these Terms is always available in the https://www.involo.co/privacy-policy/ section of the platform.
In order for inVolo to access your account data through Instagram and provide reporting services, certain requirements must be met:
You must hold a publicly accessible Instagram account.
If you are under the age of 18, your use of Instagram is subject to Instagram’s privacy rules and parental consent requirements. In such cases, the scope of reporting services available through our platform may be limited accordingly.
By registering, you confirm that the information you provide is accurate and up to date.
You must complete the Instagram authorization process to enable data access. This process typically includes the following steps:
Log in to your inVolo account.
Navigate to the “Connect Instagram” section within the application.
You will be redirected to Instagram’s secure authorization page.
Enter your Instagram credentials and grant the requested permissions.
Confirm the connection to finalize authorization.
For the reporting services to function, inVolo relies on the following data sources:
Primary Data Source: Data obtained through User authorization from platform APIs (e.g., Instagram, Facebook, TikTok, YouTube). This data is used to generate metrics and insights. When authorization is provided via Facebook, broader analysis may be possible.
Third-Party Data Providers: Data obtained from third-party providers (e.g., Bright Data). Such data is used to train and improve our AI categorization models, as well as to compare performance across categories for benchmarking purposes.
Media Kit Data: Information provided directly by Users through the Media Kit feature, such as phone number, address, biography, or preferred collaboration fees. This information is processed solely for the purposes of generating and presenting the Media Kit.
Only after completing these steps will inVolo be able to access your Instagram data for reporting purposes. Please note that our business partners may require you to renew the Instagram authorization you have granted to inVolo after a certain period of time. This is a security measure designed to protect both your account and the integrity of the Service.
inVolo provides creators with:
Analytics and performance insights from social media accounts (Instagram, TikTok, YouTube, etc.),
Categorization and benchmarking of creator content,
Personalized recommendations and insights,
Downloadable media kits (creator CVs),Access to account settings.
You may benefit from and experience the specified services free of charge during the trial period. At the end of the trial period, continued use of the Service will require payment of the applicable subscription fee.The duration and conditions of the trial period shall be determined by inVolo and may be subject to change.
To use the Service, you are required to create an account with an email address and password, and to provide authorization through Instagram. The Service periodically receives automated updates from Instagram. Based on this data, reports are generated and presented to you, including comparisons with your past performance and with other influencers in the same category. Access to these reporting services is provided on a subscription basis, subject to a subscription fee.
When creating an account, you must provide accurate, complete, and up-to-date personal and other information. If there are any changes to such information, you are required to promptly notify inVolo. You are responsible for any damages suffered by inVolo or third parties due to the inaccuracy or incompleteness of the information you provide, and you agree to indemnify inVolo without delay for such damages.
You are solely responsible for the confidentiality, security, and use of your username and password. These credentials may not be shared with any third party or transferred to another person or entity. You are fully liable for any misuse of your account, including but not limited to data loss, security breaches, or damage to hardware or devices resulting from unauthorized access. inVolo reserves the right to recover from you any claims, liabilities, or damages brought against it by third parties or authorities arising from such unauthorized use.
inVolo may offer both free and paid subscription plans.You may benefit from and experience the specified services free of charge during the trial period. The free plan is provided solely for the purpose of allowing you to experience the application during this trial period.
Paid subscriptions are billed through app stores or authorized payment providers, including Apple Pay and Google Pay.
Fees are non-refundable unless otherwise required by law.
We reserve the right to introduce new features, modify existing features, or discontinue certain functionalities of the Service.
Subscription fees may be adjusted by us unilaterally. In such cases, you will be provided with reasonable prior notice, at least one (1) month before the change takes effect, and you may choose to continue or discontinue your subscription accordingly.
Any changes to features or fees will not affect the subscription period you have already paid for; they will only apply to future billing cycles.
Unless you terminate your membership for any reason, your subscription will automatically renew at the fees applicable to your current plan. In the event of termination, your access to the Service as a User will end upon the expiration of the service period covered by your most recent payment.
You agree to use the Website and mobile application in compliance with all applicable laws, regulations, administrative requirements, and principles of good faith. Any legal or criminal liability resulting from your violation of these obligations shall rest solely with you.
When using the Service, you agree that you will not:
Upload or connect accounts without proper authorization,
Misuse insights, analytics, or media kits for unlawful purposes,
Attempt to reverse-engineer, decompile, or otherwise exploit the Service,
Violate intellectual property rights of inVolo or any third party,
Use the Service in a way that harms other users, third parties, or the platform.
Your use of the Service is also governed by our Privacy Policy. By using inVolo, you may find relevant information on your data will be collected, processed, and stored in accordance with that policy.
All rights, trademarks, logos, and content of the inVolo Service belong to inVolo.
You retain rights to the content you upload or connect via your social media accounts, but you grant inVolo a limited license to analyze and process such content for the purposes of providing the Service.
inVolo strives to provide uninterrupted access to the Service but does not guarantee continuous availability.
We may modify, suspend, or discontinue features of the Service at any time, with prior notice where reasonably possible.
Updates and improvements may be automatically applied.
The Service relies on third-party infrastructure and service providers (such as cloud hosting providers). inVolo shall not be held liable for interruptions, delays, or failures caused by such third-party providers, provided that we take reasonable steps to ensure service continuity.
We may suspend or terminate your access to the Service, in whole or in part, without prior notice if you:
Breach or violate these Terms,
Misuse the Service or use it in a manner that may harm the platform, other users, or third parties,
Violate applicable laws, regulations, or the rights of third parties,
Engage in fraudulent, abusive, or unlawful activity in connection with the Service,
Fail to comply with requests necessary to ensure security, legal compliance, or the integrity of the Service,
Breach the policies, terms, or requirements of third parties essential to the functioning of the Service, including but not limited to Apple App Store and Meta (Instagram) policies.
You may terminate your account at any time by deleting it through the application or by contacting us via e-mail adress.
Upon termination:
Your personal data will be deleted or anonymized in accordance with our Privacy Policy and applicable legal requirements.
Certain information may be retained if required by law, for fraud prevention, or for legitimate business purposes, strictly within the limits set out in applicable regulations.
Termination or suspension may occur if the Service cannot lawfully operate due to restrictions imposed by third-party platforms (e.g., Apple or Meta).
Termination will not limit any rights or remedies available to us under these Terms or applicable law.
The Service is provided on an “as is” and “as available” basis. inVolo makes no warranties, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
inVolo does not guarantee that the insights, analytics, or recommendations provided will lead to specific outcomes such as increased followers, engagement, revenue, or brand collaborations.
To the maximum extent permitted by law, inVolo shall not be liable for any indirect, incidental, special, or consequential damages (including lost profits, loss of data, or business interruption) arising from or related to the use of the Service.
inVolo’s total liability for any claim arising out of or related to these Terms or the Service shall not exceed the total amount you paid to inVolo in the 12 months preceding the claim.
Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law (e.g., liability for fraud, gross negligence, or willful misconduct).
InVolo makes use of artificial intelligence provided by third-party service providers. While we do not develop these systems ourselves, we are committed to ensuring that their use on our platform reflects high ethical standards. The principles below represent our priorities in operating AI-supported reporting in a trustworthy, fair, and transparent manner.
Human-Centric Approach and Oversight
AI-supported reporting is designed to respect human dignity, autonomy, and fundamental rights. Users’ freedom of choice remains protected, and no automated outcome removes the possibility of human oversight.Safety and Reliability
We prioritize the safe and reliable use of AI within our platform. Measures are taken to prevent misuse and to ensure that reporting results are not manipulative or misleading.Fairness and Non-Discrimination
AI-supported reporting must not unfairly discriminate on the basis of race, gender, age, language, religion, political opinion, economic status, or other personal characteristics. Regular reviews are carried out to mitigate potential bias.Transparency and Explainability
Users are informed when reporting outputs are generated with the support of AI. We seek to explain the functioning of reporting mechanisms in a clear and understandable manner, while also allowing users to manage their preferences where applicable.Privacy and Data Protection
The processing of personal data complies with the principles of “Privacy by Design and by Default.” Data is used only for legitimate and specified purposes and is secured with robust protective measures.
Users always retain the ability to edit the data they provide for reporting purposes and may request that their data be removed from a report. If they wish to obtain further information regarding data processing, they may consult our Privacy Policy or review the applicable Terms of Use and Privacy provisions made available by Instagram.Accountability and Responsibility
Our platform is committed to responsible use of AI and provides users with accessible channels to raise concerns. However, since the AI systems themselves are developed and maintained by independent third parties, users who are dissatisfied with specific outputs may be directed to review and engage with the relevant provider’s policies and procedures.Sustainability and Social Benefit
The use of AI on our platform is guided by principles of social responsibility and environmental sustainability. Our objective is to ensure that technology serves the broader benefit of society.
Note: The Service may use fine-tuned artificial intelligence models provided by third parties. inVolo is not the developer of these models and their use remains subject to the policies and terms of the respective providers.
These Terms are governed by the laws of the Republic of Türkiye.
Any disputes shall be resolved by the courts of Istanbul (Çağlayan) unless mandatory provisions of applicable law state otherwise.
If you have questions about these Terms, you can reach us at:
Involo Teknoloji ve Pazarlama Çözümleri A.Ş.
Email: [info@involo.co]